Scale Your CommunicationsWithout Code. Just Echo
A no-code platform that puts communication tools in your hands making it simple for anyone to create, launch, and scale engagement campaigns.
Trusted to power communications at cutting edge companies
Our Dashboard Features
Unlock smarter communication with curated tools, insights, and automation. Seamlessly connecting SMS, Voice, and USSD to deliver personalized, results-driven experiences at scale.
API Integration
Seamless system integrations that pull information from external systems or push information to external systems such as CRM’s without the need for manual interventions
Auto-replies/Automated alerts
Set up automatic alerts and get notified whenever certain events happen e.g. new user registration, low balance alerts etc
Branded mobile conversations
Two-way SMS and voice interactions send out messages and notifications to your customers with your business name
Surveys & Quizzes
Interactive data collection tools visualize data collected in each question of your survey. Survey response analytics allow you to visualize responses submitted by your target audience
Contacts Management & Analysis
Manage and analyze your contacts effectively, including adding tags to easily identify and send out communication to them
Coupons & Vouchers & Rewards
Promotional campaign management to create, send out and validate coupons & vouchers and meet your marketing goals and needs
Event Driven Communication/Triggers
Trigger communication based on an event happening e.g. receiving a payment on your M-Pesa till number or upon the receipt of a keyword
Automated Scheduling
Smart message timing, send out conversations at a time convenient to you with our scheduling feature
Net Promoter Score analysis
Measure customer satisfaction and loyalty, the willingness of your customers to recommend your products or services to others
Secure & Reliable
Enterprise-grade security, compliance with regulations, and data protection
Reports
Comprehensive reporting, generate report files containing message logs, survey cases, contact information or any data on the platform
User Management
Manage user roles and permissions effectively, grant all members of your team access to the platform with different access levels to ensure maximum productivity
Our Impact
Echo By The Numbers
Design Studio - How Echo Works
From the very first idea to measurable results, Echo simplifies every step of your journey by helping you plan smarter, launch faster, and achieve more with seamless communication tools.
Step 1
Consult & Plan
Work with Echo to align on your business goals, audience needs, and ideal communication strategy. Together, we’ll map out the right approach to ensure every message has impact.
Step 2
Design & Build
Use Echo’s intuitive no-code tools to design campaigns, set up workflows, and create personalized communication flows in just minutes—without needing technical expertise.
Step 3
Launch
Seamlessly deliver messages at scale across SMS, Voice, and USSD. Echo ensures your campaigns reach the right people, at the right time, with maximum reliability.
Request DemoStep 4
Measure
Gain clear visibility into performance with real-time analytics. Track results, uncover insights, and continuously optimize your communication to drive long-term growth.
Step 3
Launch
Seamlessly deliver messages at scale across SMS, Voice, and USSD. Echo ensures your campaigns reach the right people, at the right time, with maximum reliability.
Request DemoOur Skills
Sector Expertise
Compare Our Plans and Find Yours
Flexible plans and solutions for businesses of all sizes. From small teams to large organizations, Echo adapts to your goals with pricing and tools that grow as you do.
| Basic Plan | Business Plan | Enterprise Plan | |
|---|---|---|---|
| Overview | |||
| Basic features | |||
| Users | 1 | 3 | 7 |
| Support | |||
| Channels | |||
| Airtime | |||
| Bulk SMS | |||
| Mobile Data | |||
| SMS Short Code | |||
| USSD | |||
| Voice IVR | |||
| Features | |||
| Advanced analytics | |||
| Airtime discounts | |||
| API integrations | |||
| Automated alerts | |||
| Basic analytics | |||
| Branded conversations | |||
| Chatbots | |||
| Contact analysis | |||
| Contact management | |||
| Coupons | |||
| Custom fields | |||
| Daily email digest | |||
| Daily spending limits | |||
| Dashboards | |||
| Design studio | |||
| Event driven triggers | |||
| Flow builder | |||
| Group referral | |||
| Inventory tracking | |||
| Managed callbacks | |||
| Mobile data discounts | |||
| Net promoter score analysis | |||
| Rewards | |||
| Scheduling | |||
| Quizzes |
Additional Services
Extended services and setup fees for enhanced functionality
Sender ID
Custom sender IDs for branded SMS communications. Setup fees vary by telecom provider and bundling options.
Short Codes
Dedicated short codes for premium SMS services. Includes setup and monthly fees per telecom operator.
USSD Codes
Shared and dedicated USSD codes for interactive menu systems. Monthly fees vary by code length and provider.
Real-World Applications
See how organizations across Africa use Echo to transform their communication strategies
M&E (Monitoring & Evaluation)
Real-time data collection and program monitoring
Field Reporting
Streamlined data collection from remote locations
Behavior Change
Targeted campaigns to influence positive behaviors
Information Access
Instant access to critical information and services
Customer Service
24/7 automated customer support and assistance
Market Research
Comprehensive surveys and market insights
Countries
From the very first idea to measurable results, Echo simplifies every step of your journey by helping you plan smarter, launch faster, and achieve more with seamless communication tools.
Get in Touch
Our friendly team would love to hear from you.
Loading map...
Stay updated and get in touch
echo@africastalking.com
Phone
Speak to our team for support.
+254 711 082 282
Visit Us
Visit our office HQ.
Kabarsiran Avenue, Lavington, Nairobi
Loading map...